By booking with Cap Rando, you get the benefit of the French travel agency law, one of the strictest in the world: an unlimited financial guarantee for all your payments !
BOOKING PROCEDURE:
1. CHECK THE AVAILABILITY, PRICE, DISCOUNT:
Check the availability and price (depending on the type of accommodation and after possible discounts) by contacting us through the availability & quote request form or by phone +33 (0)483431321, whatsapp +33(0)609520324, or e-mail: contact@horsebackridingvacations.eu
If you already have received the confirmation of the availability and the price, you can proceed directly to your booking:
2. BOOKING:
Fill out the online registration form: https://www.horsebackridingvacations.eu/form/booking-form
3. INSURANCES:
Cap Rando is covered for its professional civil liability: GENERALI contract n ° AL974010.
To register on a Cap Rando holiday, you must be covered by an individual liability insurance covering your activity, individual accident, assistance, repatriation, and possibly cancellation (strongly recommended not to lose your payment in case of cancellation for a reason covered by a cancellation insurance).
We offer to Europe Union & Switzerland citizens (only) to subscribe the "Cap Security" insurance from Chapka Insurance. This covers you for cancellation, interruption of stay, individual accident, assistance 24h / 24h, repatriation, medical expenses abroad, luggage insurance, civil liability. You can also only subscribe a "Cap Cancellation" cancellation insurance if you have insurance covering other risks.
See all information about our cancellation policy and Chapka insurance offer.
For non Europe Union citizens: if you pay by credit card, depending on your card, you may be fully covered: check your contract.
You can subscribe directly an insurance for instance on: https://www.axatravelinsurance.com/
4. PAYMENT:
A 30% deposit is required upon booking, the balance being due 60 days before the stay date. Less than 60 days before your departure date, full payment is requested at registration.
You can pay:
- By credit card on our secure payment website: You will be directed to the payment link after completing the online booking form.
- By bank transfer: Our bank information will be sent to you after reception of your booking form.
Your payments are guaranted by our GROUPAMA travel agent bond.
If you book a trip through Cap Rando, you have the guarantee not to loose any payment.
The French law is the strongest and requires all French travel agencies to have an unlimited financial guarantee for their customers in case of financial failure.
5. CONFIRMATION:
You will receive a confirmation file and contract with the invoice and all practical information within 24 hours after reception of your registration form and payment.
6. CANCELLATION POLICY:
See the cencellation policy: cancellation conditions.
Please note: Any stay may be canceled in the event of insufficient bokkings to ensure the stay up to 21 days before the starting date. In this case, a replacement stay may be offered to you, if it does not suit you: full refund is guaranteed without compensation. We advise you to book refundable transports.